My day starts with a large mug of strong coffee and a read through my emails.  As I work with colleagues and clients round the world, I usually have a lot of emails to catch up on in the morning!

The biggest challenge is also something I love about the job! No two days are the same and my priorities can change several times during a single day so I am constantly juggling several activities.

I love the variety involved in my role and the teams that I work with.  We are a very collaborative team that does whatever needs to be done to achieve our common goals.

If I need to email someone, I open a new email straight away and add their name and the subject.  I then make sure that I finish all of the emails and send them before I close my laptop at the end of the day.

I love holidaying in the UK.  I particularly like the South West (Cornwall and Devon) and Yorkshire.

We had a family holiday in the US (New England) a few years ago and it was our best holiday ever.   I would love to go back and discover other areas of the US.

Yesterday’s shortcuts are today’s nightmares.

• My career path spans over 25 years in the Pharma industry working in both Ireland and the UK.
• Starting out as a QC Analyst at the beginning of my career, fresh out of WIT.
• I have held various roles across Quality Assurance, Quality Systems, Compliance and Validation working across multiple companies in the fields of API’s, Manufacturing (Commercial and Development across various product forms), Storage, Distribution and Transportation.
• My roles have led to travels around the world auditing in India, US, Europe, Russia and Singapore.  Most recently my career has focused on quality management and oversight of global and outsourced supply chain and acting as an RP on UK Wholesale Dealers Authorisations.

Senior Manager – Consultant supporting the Pharmalex QMC team and based in the UK

• Showing my age here, but I learned some valuable lessons over the years. Many of these have been from some great Line Managers who have inspired me to develop and learn.
  • There is always an opportunity for learning and continuous improvement, even in the most challenging situations. Treat challenging situations as an opportunity to reflect and improve.
  • General advice, somethings happen for a reason and it works in our favour.
  • Without a Quality Culture in an organisation, its difficult to implement and maintain compliance, within the Pharma industry Quality has to be at the heart of what we do on a daily basis.

• Always go with your gut feeling, if it doesn’t feel right its probably not and its okay to question and challenge established processes and ways of working.

• Helping others to be the best they can be through coaching and guidance.
• Turning challenging situations around.     Although the current challenges associated with home schooling of a 5 year old may change this!