A fully scalable, flexible service model

Customer On-site Support (COS) provides a convenient, tailor-made and cost effective solution for companies looking for short-, medium- and long-term resource. It provides complete flexibility, allowing companies to allocate the appropriate level of support to their regulatory, pharmacovigilance and/or scientific affairs teams, as well as ensuring they keep a tight control on the budget. Our experienced consultants will integrate into your company’s team and follow your internal quality system as required, helping to plug key resource gaps. They can cover more long-term requirements such as maternity or paternity leave as well as any personnel shortages. In addition, they can provide specialist expertise for specific projects. The many options include:

  • Full support or dedicated project work
  • Support on an interim basis to replace or extend a client’s own personnel
  • Part or full time support on site at a customer’s premises
  • Range: 1 day per week – 5 days per week
  • Flexibility across the spectrum from less than 1 FTE up to a team of employees requested
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What our clients say

We really appreciate your responsiveness and availability during our previous exchanges and it is what we are waiting for from our partner.

Small Medium Sized Company, UK
Head of Regulatory Affairs

We couldn’t have asked for a more professional, personable, knowledgeable group of Quality Experts!

Top 10 Pharma Company, China
Drug Safety Director